PHS Direct - service excellence
PHS Direct aim to save you money by offering a fast, efficient and comprehensive service. Our contact system means we can forecast when you need to reorder, enabling us to contact you at the right time - before you run out of your consumable stocks, but when you have sufficient storage space to take a new delivery.
We have dedicated order processing and customer service teams, to provide a clear focus on the customer's requirements, and the proven ability to respond to those needs. The teams have their own dedicated contact numbers and service teams associated with consumable order and delivery.
We have a highly effective despatch and delivery system which ensures your order is despatched right first time. Our standard delivery is 48 hours across the UK, and we provide a nationwide service. Our delivery processes are tailored to your needs - if you need your products delivered outside regular office hours, just ask us and we will arrange it. We have a sophisticated tracking system which enables us to monitor each stage of your delivery, and counter any potential problems before they arise.
Our customers are our lifeblood and we take great pride in our commitment to them. In short, we make your life easier with the products we supply and our excellent service.