David Taylor-Smith: message to customers

Published by Direct Admin on 27 April 2018

Hello. I’m David Taylor-Smith. I’ve recently been appointed CEO of phs Group and I’m delighted and proud to be here. 

Firstly, I’d like to thank you for being a phs customer. In the coming weeks and months, I plan to speak to as many people as possible, to find out from you how we can create the best possible customer experience and how we can improve on what we are doing currently.

Secondly, my approach is straightforward – it’s about phs being a partner rather than simply a service provider. I believe that we will keep your custom by understanding your business, doing what we say we will, when we say we will; being experts in our marketplace and thinking ahead to identify the products and services that will meet your business needs of the future.

We are a customer service business and I am keen to listen and to learn from you.

I hope to meet some of you soon.

Thank you

 

 

David Taylor-Smith

by Direct Admin