phs Group has acquired Citron Hygiene UK find out more here and read our customer FAQs here

Customer FAQs

Welcome to phs! We’ve compiled key information to address any immediate questions about your service transfer from Citron Hygiene.

Our FAQ’s aim to cover as much as possible, but if you need further assistance post 30th June, our Customer Services team will be available using the contact details within the FAQ documents.

IMPORTANT: The information provided is accurate from the 30th June 2025. Until this date, you should continue to contact Citron Hygiene for all enquiries.

phs Customer Services 

Telephone: 02920 851000 

Email: citroncustomersupport@phs.co.uk

Myphs Portal log on/registration: my.phs.co.uk 

Our Brands
  • Exterior deep cleaning
  • Interior deep cleaning
  • Floor deep cleaning
  • Specialist deep cleaning
https://www.phsinterclean.co.uk/
  • Cleaning chemicals
  • Paper & wiping
  • Janitorial & anciliary
  • Washroom & specialists
https://phsdirect.co.uk/
  • Hanging baskets
  • Christmas trees
  • Office plants
  • Landscaping
https://www.phsgreenleaf.co.uk/
  • Fixed wire and testing
  • Electrical and mechanical maintenance
  • Fire and security maintenance
  • Electric vehicle charging services
https://www.phscompliance.co.uk
  • Crate wash services
  • Crates and accessories to buy
  • Crate rental
  • Range of safety workwear
  • Unique laundry service
  • Locker service
  • Uniform destruction
https://www.phsbesafe.co.uk/
  • Waste reduction and segregation
  • Waste and money saving audit
  • Landfill diversion
  • Bespoke tailored solutions
https://phswastekit.co.uk/