We’ve updated sign‑in for customers with an online account. Account holders may see a quick, one‑off setup step.
Choosing the right soap system for your washroom is a more detailed decision than incorporating your personal preference. There can actually be variations in important factors such as water usage, refill frequency, running costs, maintenance, and the overall experience for the people using the space.
If you’re comparing soap dispenser types, the main options usually come down to liquid hand soap, foam systems, and pouch-based refills. Each one has its strengths, so the best choice will depend on your site, your users, and how much day-to-day upkeep your team wants to manage.
Why does soap choice matter?
Hand soap plays a direct role in how easy it is for people to wash their hands properly. In a busy workplace, the right system also helps keep washrooms well-stocked and therefore easier to maintain.
The main things you'll need to consider are how often soap at your services tends to need restocking (and therefore how much time your team spends maintaining it), how easy and hygienic the system is to use, and how well it suits the style of the washroom. To do so, you might want to think about how this ties in to your wider consumables upkeep.
What are the main soap dispenser types?
Most hand soap systems fall into the following broad categories. Understanding the difference makes it much easier to decide what will work best for your site.
1. Liquid soap systems
These can come as single use bottles bought from supermarkets, or refillable dispensers that release liquid hand soap. These are often seen as the traditional option in workplace washrooms.
2. Foam soap dispenser systems
A foam soap dispenser releases soap as a ready-made lather. By doing so, this uses less soap per pump, which can make the product last longer. It can also make the product feel lighter and quicker to use.
3. Pouch refill systems
A foam soap pouch or liquid pouch refill sits inside a compatible dispenser. A refillable system can help you to reduce costs over time and be more sustainable in your hygiene choices.
Is liquid hand soap still the best all-round option?
For many places, liquid soap is still the go-to choice. It provides a thick lather that users may connote with better hygiene, and feels more luxurious. If this is a priority, consider pairing your luxury soap with other forms of premium washroom dispenser. You can also tend to find it more easily available in a larger range of scent options.
Where liquid soap can be less efficient
Liquid systems can work very well, but they may not always be the most economical choice in very busy washrooms. In higher-footfall settings, controlled-dose foam systems can sometimes stretch further between refills.
What are the benefits of a foam soap dispenser?
Foam soap is often the best fit where speed and cost are high priorities. There are several reasons why foam works well in busy washrooms:
1. Economical benefits
The phs Select Soap Dispenser can provide up to 3,333 doses of foam soap from one pouch, compared with up to 2,000 doses of liquid soap.
2. Ease of use
Because it dispenses as lather, it can feel quicker to apply and easier to spread across the hands. This makes it especially easy and less messy for children to use.
3. Less water usage
The pre-lathered soap needs less water to wash off completely, meaning a bonus in saving water both for your utility bill and the environment.
What is a hand soap pouch system, and when is it worth choosing?
A pouch system changes the refill format rather than the core purpose of the soap. Instead of topping up from a bottle or bulk container, the dispenser takes a sealed refill pouch.
There are several benefits to this type of system:
- The refill is quick to load
- The sealed format can feel cleaner and easier to handle
- The system can reduce mess during replacement
- Pouch options are available for both liquid and foam soap
At phs, our pouch soaps as quick loading, hard wearing, antibacterial, and available in fragrance-free and dye-free options, with moisturisers included to support frequent hand washing.
A pouch system is often a good choice if your team wants quicker refills, easier maintenance, and a more controlled hand care setup. It can be especially useful in busy environments where washrooms need to stay consistently stocked without creating extra cleaning or servicing headaches.
Which option is best for hygiene?
Each soap option has its own benefits, so the right choice will depend on what matters most to your site.
- Choose liquid hand soap if you want to provide a more luxurious experience.
- Choose a foam soap dispenser if your priority is speed, sustainability, or ease of use.
- For either option, choose a pouch system if refill convenience and easily maintenance are high on your list.
All three support good hygiene; it's more about matching them properly to the environment. The real goal is to balance cleanliness, user preference, refill convenience, and budget, rather than assuming one format is hygienically the best.
Your partner in convenient hand hygiene
At phs, we provide hand care solutions, dispensers, liquid and foam soaps, pouch soaps, and ongoing servicing support to help workplaces keep standards high. If you'd like tailored advice or want to get started on elevating the cleanliness of your workplace, get in touch to find the systems and services that best suits your site.